Last Updated: 06/01/23
The Company reserves the right to make changes to this policy from time to time including as may be necessary or desirable to reflect any changes in: (i) the ways in which we gather and process personal data; (ii) Data Protection Legislation; or (iii) best practice. The Company will endeavor to notify you of such changes but you are advised to check for an updated version of this policy at http://codecoven.co/privacy-policy each time you interact with us through the Channels.
- Where we need to collect personal data by law, or under the terms of an agreement we have with you, and you fail to provide that data when requested (or fail to consent to the processing of that data, if necessary), we may not be able to perform the contract or arrangement we have or are trying to enter into with you (for example, to provide you with our content, products or services, or access to our platform). In this case, we may have to cancel a product or service you have with us but we will endeavour to notify you if this is the case at the time.
- Whilst we may be able to provide you with certain products and services notwithstanding your refusal to submit personal data, this may limit your ability to participate in some activities, or use certain features, services or functionality.
As a minimum, we need to store your data for as long as is necessary to enable us to provide you with the goods and services that you have requested from us (or to support your other uses of our Channels, such as maintaining your account(s)). However, we will retain certain of your personal data for longer if we think it is reasonably necessary to do so in the circumstances, taking into consideration factors such as:
- our need to perform any agreements between you and us (including order fulfilment);
- our need to answer any queries or resolve any problems you may have;
- your continued consent to receive marketing and other emails and communications from us;
- our continued provision of our services to you; and
- our need to comply with legal requirements (e.g. relating to record keeping).
- If you tell us that you would like to delete your account, we will take steps to delete all the personal data we hold about you once it is no longer necessary for us to hold it (e.g. to fulfil any outstanding orders, resolve disputes, or as is permitted by applicable law or regulation).
- For as long as we do store your data, the Company follows generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information you have provided. The Company has security measures in place designed to protect against the loss, misuse, and alteration of the information under our control. [Personal data collected by the Company in connection with this policy is stored in secure operating environments that are not available to the public.
- Notwithstanding our efforts to keep your personal data secure, no system can be 100% reliable. To the fullest extent permitted by law, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide through the Channels. In addition, you are responsible for maintaining the strength and confidentiality of any login credentials.
- We will notify you as soon as reasonably practicable if we have reason to believe that there has been a personal data breach by us which could adversely affect your rights and freedoms.
- Our website may link or redirect to other websites that are beyond our control. Such links or redirections are not endorsements of such websites or representation of our affiliation with them in any way and such third party websites are outside the scope of this policy.
- If you access such third party websites, please ensure that you are satisfied with their respective privacy policies before you provide them with any personal data. We cannot be held responsible for the activities, privacy policies or levels of privacy compliance of any website operated by any third party.
- For all questions or complaints about this policy, we would appreciate the chance to deal with your concerns before you approach the relevant data protection authority. Please contact us in the first instance via email at privacy@codecoven.co or write to [Data Protection Enquiries – Code Coven, CROWN HOUSE 27 OLD GLOUCESTER STREET LONDON WC1N 3AX].
- You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues, which in the UK is the Information Commissioner's Office (ICO) (www.ico.org.uk).
